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Reporting Suspicious Activity

It's very important to report suspicious emails and account activity that is a breach of your personal information to the Federal Trade Commission at 1.877.IDTHEFT.

Consumer Alerts and Education
Tab Napping

What is Tab Napping?

Tab napping is more sophisticated than phishing scams and doesn't rely on persuading the user to click on a link to a scammer's Web page. Instead, it targets internet users who open lots of tabs on their browser at the same time. It works by replacing an inactive browser tab with a fake page set up specifically to obtain personal data - without the user even realizing it has happened.

How To Prevent Becoming a Victim

Do not assume that after you have opened a new tab and visited a Web page, that the Web page will stay the same even if you do not return to it for a time while using other windows and tabs. You can guard yourself against tab napping by keeping a close eye on tabs you open. Make sure the URL in the browser address page is correct before entering your log-in details. A fake tabbed page will have a different URL to the Web site. Always check that the URL has a secure https:// <https://> address even if tabs are not open on the browser.





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Remember:

National Penn will never ask you to update your account information via email by clicking on a link or through telephone contact. Should you receive an email with such a request, consider it fraud. DO NOT RESPOND to it and IMMEDIATELY DELETE it from your inbox.

Additionally, we will never initiate a call to you and ask you to provide personal or financial information over the phone. If you mistakenly respond to a fraudulent email or phone call, please call us immediately at 1.800.822.3321.



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